FREQUENTLY ASKED QUESTIONS

DO YOU HAVE A MINIMUM ORDER QUANTITY?

No. We will quote for any number of labels from one upwards. However, due to 'set-up' costs you will often find that we can supply more labels for the same price.

DO I NEED TO SUPPLY ANY ARTWORK

No. We can create artwork from your sketches, drawings, or even verbal instructions. However, most customers nowadays supply computer files (logos etc.) by email ready for us to use. Ideally we accept Illustrator or eps files with all fonts outlined. Please note that low resolution images (bitmap formats & jpegs) are not normally suitable.

WHAT IS THE DELIVERY TIMESCALE?

Our Standard lead time is normally 7 - 10 working days from final approval of artwork. However, on many occasions we are well within this timescale although this does depend on our workload at the time of ordering. We will clearly state the lead time on each quotation submitted.

WHAT IS THE COST OF DELIVERY ?    

Our standard delivery charge is £10.50 (+ VAT). However, we will advise you of the additional cost for heavy shipments. Please note that we use overnight carriers with full tracking facilities and proof of delivery availability.

I CAN'T FIND THE LABEL THAT I NEED ON YOUR WEBSITE, CAN YOU MANUFACTURE IT FOR ME?

Yes we can! Please contact us with your specific requirements and we can discuss a suitable specification for you, together with prices and lead times.

HOW ARE THE LABELS SUPPLIED?

The majority of our labels are supplied on rolls but we can supply in sheets or in singles depending on the type of label you require.